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FAQ

Frequently Asked Questions

Frequently Asked Questions

2019.3.1[Fan Club/Annual Pass]

Q.What should I do if I lose my membership card or information card, or if the magnetic strip becomes faulty and I can no longer use it?

If you lose your card, you will need to reissue the card.
Please complete the reissue procedure online.

*If you lose your card, the reissue fee will be 1,500 yen. Your membership number will also change.

▼Click here for the reissue procedure form:
https://event.tike-uke.com/ss/gamba/