As the process for the "2025 Season Fan Club and Season Pass" begins on Friday, November 8th, we have posted frequently asked questions regarding the process in Q&A format.

About the Season Pass
Q1. What games are covered by the Season Pass?
A1. This applies to 19 home league games hosted by GAMBA OSAKA in the 2025 season. Away games, cup games, EMPEROR'S CUP, and other games cannot be viewed with the 2025 Season Pass. Separate tickets are required to view games.

Q2. Please tell me about automatic renewal of the Season Pass.
A2. For those who have purchased a Season Pass Pass (19 games, 15 games, half games, or 5 games), we are offering you the 2025 Season Pass(19 games) in order to retain your seating rights.
For details, please check the renewal information materials delivered around the end of October and the URL below.
https://www.gamba-osaka.net/english/news/index/no/17405/c/8/year/2024/month/10/
https://www.gamba-osaka.net/english/news/index/no/17404/c/8/year/2024/month/10/

Q3. Can I purchase an Season Pass?
A3. You must apply for both the fan club and the Season Pass at the same time.
Please check the applicable application period and apply online.
*If you wish to purchase a Gamba supporter seat, applications can also be made at the fan club booth outside the stadium during home games during the application period.
https://www.gamba-osaka.net/english/news/index/no/17404/c/8/year/2024/month/10/

Q4. Can multiple people purchase an Season Pass?
A4. Up to six people can purchase tickets at the same time.

Q5. We are planning to purchase tickets for multiple people. Can we purchase Season Pass seats and unreserved seats at the same time?
A5. If you are purchasing tickets for multiple people, you can purchase both reserved and unreserved seats at the same time.

Q6. How do I renew my 2024 season Season Pass if multiple people have purchased it?
A6. Please have the representative carry out the renewal procedure.
If there are any changes within the group, such as fan club course, address, or payment method, the representative must complete the change procedures by Sunday, December 8, 2024.
If there is someone in the group who will not be renewing Season Pass or withdrawing from the fan club, the representative should select "Do not renew" in the "Fan club course" or "Season Pass seat type" column.
However, please note that we cannot accommodate seating changes, such as moving seats closer together, even within a group.

Q7. If there are any changes within the group for the 2025 season
A7. If there is even one person in your group who wishes to change seats or purchase a new Season Pass, you will not be able to purchase the same seats as in the 2024 season.
If there are any changes in the number of people in your group, please make the change during the "seat change application period." Please note that you will not be able to choose your current seat when applying for a seat change.

Q8. What will happen to the seats that are not carried Season Pass?
Season Pass. Seats that were purchased as reserved seats for the 2024 Season Pass Pass will not be sold as Season Pass in the 2025 season, but will be sold as general seats. Even if 15 games Season Pass or Half-Season Pass are sold, these will not be eligible seats. They will be available as selectable seats for the Season Pass in the 2026 season.
*Please note that in some cases, the seats may not be available for selection in the 2026 season.

Q9. Can Season Pass holders enter early?
A9. A lottery will be held for early entry for those who have purchased a Gamba Supporter Seat with an Season Pass.
Those who have purchased reserved seats for the Season Pass will be able to enter early on a first-come, first-served basis after the lottery entry for Gamba supporter seat purchasers has been completed.
The process will be as follows: "2025 Season Pass Gamba Supporter Seat Purchasers (with early entry lottery number)" → "2025 Season Pass Reserved Seat Purchasers" → "General Ticket Purchasers".

Q10. I am planning to purchase an Season Pass. What network is recommended?
A10. We recommend Google Chrome 49.0.26 or later, Fire Fox 45.0.1 or later, and Safari 600.1.4 or later.
Please check here for details.
https://event.tike-uke.com/ss/gamba/acceptEnvironment.php

▼2025 Fan Club Special Page
https://www.gamba-osaka.net/c/english/fanclub/fanclub2025.html

▼2025 Season Pass special page
https://www.gamba-osaka.net/c/english/fanclub/seasonpass2025.html


Fan club and other information
Q11. I am eligible for automatic renewal. Can I change the credit card I use to pay?
A11. It is possible to change it.
Please select your desired fan club course and whether or not you would like an Season Pass by Sunday, December 8, 2024, and complete the renewal procedure online.
You can change your credit card number etc. when selecting your payment method.
Please note that changes will not be possible after Sunday, December 8, 2024.
https://w.pia.jp/a/gamba-25/

Q12. Besides the representative, have the members of the group who applied at the same time received the continuation notice?
A12. Renewal notices are sent only to the representative.
For families and groups, please have a representative give instructions.
If multiple people (family or group) apply for the 2025 season, the benefits will be sent together to the address of the representative.

Q13. If multiple people apply, can they pay separately?
A13. If multiple people apply at the same time due to adding family members or merging groups, the representative will make the payment for all of them.
If you wish to make payments separately, please apply separately.

Q14. Can I choose my payment method?
A14. You can choose to pay at a convenience store or by credit card on the website.
However, from two days before the application deadline, only credit card payments will be accepted. Please note that payment at a convenience store is not available.
If you pay by credit card, your subscription will be automatically renewed from the 2026 season.

Q15. Can I check the credit card I have registered?
A15. In order to protect personal information, we will only tell you the last four digits of your credit card number after verifying your identity. If you would like to confirm, please contact the fan club office. We cannot answer questions about other information, so please check with your credit card company.

Q16. Is there a maximum amount that can be paid at a convenience store?
A16. The total amount that can be paid at a convenience store, including the transaction fee, must be 300,000 yen or less.
If the total exceeds 300,000 yen, payment must be made by credit card. Please complete the procedure online.

Q17. Can I change the registered name to someone other than myself without changing my membership number?
A17. It is not possible to change the name on the same membership number.

Q18. Where should I send my membership card and membership benefits?
A18. If multiple people apply at the same time, the membership cards (only the membership information card for continuing members) will be sent to each person. Please note that the membership benefits for all members who applied at the same time will be sent to the representative.

Q19. After joining, when will I receive my membership card and benefits?
A19. If you join (and complete your payment) by Sunday, December 8, 2024, your tickets will be delivered by the time of the home opening game. Details of the shipping date will be announced on our website at a later date. Please wait for a while.
*Please note that delivery may be delayed due to J League schedule announcements.

Q20. My address has changed, but I forgot to change it.
A20. From the 2025 season, any redelivery of the membership benefits due to customer reasons (incorrect address, etc.) will be sent cash on delivery. If there are any changes to your address, please be sure to change it when you apply.

Q21. When can I start the process of reissuing my membership card?
A21. You can process your application from Friday, November 22, 2024.
After completing the 2025 season fan club membership application process using the membership number listed in the renewal information materials, please click on "Click here to reissue your membership card" below to complete the process.
https://w.pia.jp/a/gamba-25/
Please note that if you are not a member of the 2025 season fan club, we will not be able to reissue your membership card or membership information card.
If you complete the procedure by Sunday, December 8, 2024, your membership card will be delivered in time for the home opening game.
*Please note that delivery may be delayed due to J League schedule announcements.

Q22. When can I cancel my membership?
A22. You can cancel your membership on the registration website between Friday, November 22, 2024 and Sunday, December 8, 2024.
Please note that if you are eligible for automatic renewal and do not complete the procedure by Sunday, December 8, 2024, your membership will be automatically renewed as a Fan Club Course for the 2025 season and a 2025 Season Pass(19 games).
https://w.pia.jp/a/gamba-25/

We appreciate your continued support for GAMBA OSAKA in the 2025 season.