We have recently discovered a defect in the "Gambakko World Whiteboard Magnet" that we have been selling.
We sincerely apologize for any inconvenience caused to those who purchased the product.

[Details of the defect]
After writing with the included pen, the sponge made the writing difficult to erase.
- The defective products covered are those that were on sale at the match venue for the Machida game on Wednesday, April 2nd.
We will send you products that were sold in our online shop without any problems.

For customers who purchased tickets for the Machida match, we will exchange them as follows, so please check the details.

[How to exchange for a good product]
① On-site exchange
[Exchange start date and time] After April 12th (Sat)
[Exchange location] Official Shop Blu SPAZIO(opening days)
・Home game venues (official shop Blu SPAZIO, outside goods shop)

② Shipping
Please send your item to the address below, cash on delivery.
〒565-0826
3-3 Banpaku, Suita City
To: GAMBA OSAKA Co., Ltd.
06-6875-8558

③ Exchange facility
Until Thursday, July 31, 2025

We apologize for any inconvenience caused to our customers, and we kindly ask for your understanding and patience.

[Contact for this matter]
gambashop@sp.gamba-osaka.net