TICKETS
ticket
Seat change service (tickets)
What is the seat change service (ticket)?
This is a service that allows you to change your seat by upgrading QR tickets purchased with credit card payment on GAMBA TICKET(J.League Ticket) and repurchasing them.
For example, you can use it in the following situations:
・I bought a Gamba supporter seat, but I would like to watch the game at leisure in Category 1!
・My child can no longer attend, so I would like to change my youth tickets to adult tickets!
・After I purchased my ticket, tickets with bonuses started going on sale, so I want to buy it again!
-I've suddenly decided to watch the game with a friend, so I'd like to sit next to him!
This page is about the seat change service for QR tickets purchased through GAMBA TICKET(J.League Ticket).
Please see below for information regarding the Season Pass seat change service.
Terms of Use
Condition 1: The QR ticket must be purchased through GAMBA TICKET(J.League Ticket).
Condition 2: Purchase must have been made by credit card
Condition 3: The change must be greater than or equal to the ticket price and number of tickets purchased.
*For details on other ineligible tickets, please click here
Period during which seats can be changed
General ticket sales for each match until 23:59 on the day before the match
Seat types eligible for seat change
All seat types available for general sale (excluding Promotional Ticket)
*Some seat types may not be eligible depending on the match.
Price for changing seats
Your payment for the ticket you have already purchased will be canceled, and you will need to purchase the changed seat again at the "general sales price."
*For matches where dynamic pricing is applied, this service will also be subject to dynamic pricing.
*A seat change fee of 220 yen will be charged per seat.
*Even if you change the seat of an invitation ticket or preferential ticket, you will be charged the "general sales price."
How to use
-
Step 1
Select the ticket you want to change -
Step 2
Click "Change/Add" -
Step 3
Check the ticket to be changed -
Step 4
Select the ticket you want to change to -
Step 5
Check the changes -
Step 6
Purchase complete -
Step 7
The changed ticket will be changed to "Seat Changed"
Tickets not eligible for the "Seat Change Service (Tickets)"
- Various Season Pass and corporate annual tickets
- Resale Tickets
- Paper tickets (all tickets issued on paper, such as tickets issued at Seven-Eleven or delivered to your home)
- Tickets paid for by means other than credit card (including QR tickets)
- Mirairo Ticket (Ticket for People with Disabilities)
- Tickets obtained through illegal resale
- Other specific tickets designated by GAMBA OSAKA(we will announce any ineligible tickets on a case-by-case basis)
Important Notice
- Season Pass and resale tickets are not eligible for the seat change service (tickets).
- The service can only be used with QR tickets purchased with a credit card.
- There is a fee of 220 yen (tax included) per seat for seat changes.
- If you change seats from a ticket that includes benefits, you may lose your right to those benefits.
- You can only change to tickets for the same match, you cannot change to tickets for a different match.
- Depending on the match or campaign, some seat types may not be eligible for the seat change service (tickets).
- Upgrades cannot be made for the same seat number. If you wish to upgrade from youth, or high school student to adult, your seat location will be changed.
- Changes can only be made if the amount is equal to or exceeds the number of tickets purchased and the total amount.
- Repurchases will be made on a per transaction basis. We cannot accept partial changes to tickets in a transaction.
Example: If you purchase two tickets, you cannot change the seat of only one of them.