We have recently discovered a defect in the "Player's Wristband (Yamada)" that we have been selling.
We sincerely apologize for any inconvenience caused to those who purchased the product.

[Details of the defect]
・Yamada's registered name "KOTA" was edited, but a different name was mistakenly used.
It was discovered that it had been processed.
・The defective products covered are those that were sold at the match venue for the Urawa match on Saturday, September 14th.
We have confirmed that there are no issues with the products sold at the Tokyo Verdy match venue on Saturday, September 28th, our online shop, etc., and other locations other than the Urawa match on Saturday, September 14th.

For customers who purchased tickets for the Urawa match, please note that we will exchange them as follows.

[How to exchange for a good product]
①On-site exchange
[Exchange start date and time] After October 5th (Saturday)
[Exchange location] Official Shop Blu SPAZIO(opening days)
・Home game venues (official shop Blu SPAZIO, outside goods shop)

②Shipping
Please send your item to the address below, cash on delivery.
〒565-0826
3-3 Banpaku, Suita City
To: GAMBA OSAKA Co., Ltd.
06-6875-8558

We apologize for any inconvenience caused to our customers, and we appreciate your understanding and patience.

[Contact for this matter]
gambashop@sp.gamba-osaka.net