NEWS
NEWS
2026.5.9[FAN CLUB]
Regarding the digital membership card display error due to maintenance of the Club J.LEAGUE app.
Currently, due to maintenance on the Club J.LEAGUE app, some members of the "J.LEAGUE 100 YEAR VISION LEAGUE+ 2026/27 Season Fan Club" are experiencing an issue where their digital membership cards cannot be displayed .
Please note that digital membership cards can be displayed through methods other than the Club J.LEAGUE app.
Please check the methods below and use your digital membership card through an alternative method.
We apologize for any inconvenience this may cause our customers.
We kindly ask for your understanding and cooperation.
【phenomenon】
When I try to display my digital membership card from the Club J.LEAGUE app, I get an error message and it doesn't display.
[Target audience]
Purchasers of the J.LEAGUE 100 YEAR VISION LEAGUE+ 2026/27 Season Pass "Gamba Supporter Seat"
*If the issue is not resolved after May 11th (Monday), this will also apply to those who hold Season Pass for the J.LEAGUE 100 YEAR VISION LEAGUE+ 2026/27 Season Pass, excluding the "Gamba Supporter Seat" and other seat types (reserved seats).
[How to display your digital membership card]
① Displaying your digital membership card from My Page
My page is here: https://mypage.go.fan-engagement.com/login
② Display of digital membership card from LINE official account
*A J.League ID login is required to view your digital membership card.
[Requests regarding your visit]
For customers planning to participate in attendance record creation or Benefits by Number of Visits at the Hiroshima game on May 10th (Sun),
Please check your J.League ID and password in advance.
• Display of digital membership card
or
• Membership card (IC card)
Please prepare the following:
We apologize for any inconvenience this may cause, and we appreciate your understanding.
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