We have recently discovered a defect in the "Secret Drawstring Bag (Abe Player)" that we sold.
We sincerely apologize to all customers who purchased the product for any inconvenience caused.

[Defect details]
・Originally, the design was to have Abe's signature printed on the drawstring pouch, but it has been discovered that the signature is not printed on the product in question.

[How to exchange for a good product]
① On-site exchange
[Exchange start date and time] 10/11 (Sat) Blu SPAZIO business hours from the start of business hours
[Exchange location] Official Shop Blu SPAZIO(only on business days)
If you wish to exchange your ticket on-site, please speak to the staff near the Blu SPAZIO entrance line and we will give you priority.

②Shipping
Please send your item to the address below, cash on delivery.
〒565-0826
3-3 Banpaku, Suita City
GAMBA OSAKA Co., Ltd.
06-6875-8558

[Exchange period]
Until Wednesday, December 31, 2025

We apologize for any inconvenience caused to our customers, and we appreciate your understanding and patience.

[Contact for inquiries regarding this matter]
gambashop@sp.gamba-osaka.net