Regarding the "Knit Scarf (Product Number: HFAZ7073GO)" that was sold at the MEIJI YASUDA J1 LEAGUE 12th Sec. against Kyoto Sanga FC on October 24th (Sat) and the ACL Elite 2026/27 League Stage MD3 match against Buriram United FC. on October 28th (Wed), there was a discrepancy between the advertised product and the design of the product that was actually sold.
We sincerely apologize for the great inconvenience caused to customers who purchased the product in question.

[Regarding the accuracy of the design]
For a comparison of correct and incorrect designs, please see the page below.
https://store.gamba-osaka.net/goods_photo_20261104.html

[Target Products]
Knitted scarf (Product number: HFAZ7073GO)

[Where to receive refunds]
Blu SPAZIO

For customers who purchased the product on the day and wish to return it due to a design discrepancy, we will refund the purchase price (3,520 yen including tax) in cash.

Refunds will be processed at "Blu SPAZIO" on the day of the match. We apologize for the inconvenience, but please bring your purchase receipt and the relevant product and speak to a staff member. Please note that we will not be able to process refunds without a receipt.


◎Contact Information
gambashop@sp.gamba-osaka.net

[Response period]
Until the end of December 2026

In order to prevent this from happening again, we intend to further strengthen our management system, and we would appreciate your understanding and cooperation.

[Contact information for inquiries regarding this matter]
gambashop@sp.gamba-osaka.net